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REALTOR.ca

This portion of our privacy policy relates to a user’s interaction with the REALTOR.ca website and mobile applications, and services that are branded as REALTOR.ca. For the most part, all versions of REALTOR.ca and associated services, regardless of the platform, collect, use and disclose your Personal Information in the same way. For this reason, we collectively refer to them as “REALTOR.ca”.

How Does REALTOR.ca use your Information?

In addition to the uses described in  Privacy Policies Applicable to all Our Sites, Personal Information collected through the operation of REALTOR.ca may be used by us for the following general purposes:

  • For registration and to manage your REALTOR.ca account; and
  • For any other purpose communicated to you at the time of collection. 

REALTOR.ca Account Information

REALTOR.ca provides users with the ability to create an account. We may use information stored in your account for the purposes noted in “How does REALTOR.ca Use Your Information”. You may delete your account at any time by accessing your Account Information and selecting “Deactivate Account”. If you delete your REALTOR.ca account, your Personal Information associated with that account will be deleted after 30-days (in case you accidentally deleted your account and wish to contact us to reactivate it).  Notwithstanding your account deletion, we may retain a record of when you subscribed to any of our email lists to help us demonstrate we are compliant with Canada’s anti-spam legislation. We may also retain other account information (e.g. a record of when you agreed to the REALTOR.ca terms of use) for evidentiary/litigation purposes or where we are required by law to keep such information. 

Messages

Throughout your use of REALTOR.ca, you may communicate extensively with a salesperson or broker. The salesperson or broker may use your email address, telephone number, and all of the information you submit in order to provide you with guidance, suggestions and service in your efforts to either sell or buy real estate. 
   
We collect the emails provided through the "Contact Us" feature of this website, to respond to your questions or suggestions. We also collect emails sent through the website, for security purposes, to allow the recipient brokers and salespersons to view your email, to send you communications you have opted-in to receive, and for management of your website account. 

If you provide your email, it may also be used to facilitate Interest-based advertising. See Privacy Policies Applicable to all Our Sites for more information.

Is There Anything Else I Should Be Aware Of?

Yes! Don’t forget that our General Privacy Policies and Privacy Policies Applicable to all Our Sites also apply to this policy. They describe, among other things:

  • How we respond to law enforcement requests
  • Our Cookie Policy
  • Our Interest-Based Advertising/Behavioral Advertising policy
  • Other technical stuff, such as how our websites use surveys in relation to your Personal Information.

Click on the General Privacy Policies or Privacy Policies Applicable to all Our Sites links to find out more. If you have any questions or concerns regarding aspects of this policy specific to REALTOR.ca, please direct them to:

The Chief Privacy Officer (CPO),
REALTOR.ca Canada Inc.
200 Catherine Street, 6th Floor Ottawa, ON K2P 2K9
Phone: (613) 237-7111
Email: privacy@realtor.ca