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REALTOR.ca

This portion of our privacy policy applies to the REALTOR.ca website and mobile applications that are branded as REALTOR.ca - CREA’s real estate advertising online product. For the most part, all versions of REALTOR.ca, regardless of the platform, collect, use and disclose your Personal Information in the same way. For this reason we collectively refer to them as “REALTOR.ca”.

How Does REALTOR.ca use your Information?

In addition to the uses described in CREA’s Privacy Policies Applicable to all CREA Sites, Personal Information collected by REALTOR.ca may be used by CREA for the following general purposes:

  • For registration and to manage your REALTOR.ca account.

REALTOR.ca Account Information

REALTOR.ca gives the ability to create an account. We may use information stored in your account for the purposes noted in “How does REALTOR.ca Use Your Information”. You may delete your account at any time by accessing your Account Information and selecting “Deactivate Account”. If you delete your REALTOR.ca account, your Personal Information will be deleted after 30-days (in case you accidentally deleted your account and wish to contact us to reactivate it). Notwithstanding your account deletion, CREA may retain a record of when you subscribed to any of our email lists to help us demonstrate we are compliant with Canada’s anti-spam legislation. CREA may also retain other account information (e.g. a record of when you agreed to the REALTOR.ca terms of use) for evidentiary/litigation purposes or where CREA is required to keep such information by law.

Messages

Throughout your use of the real estate services on this website, you may communicate extensively with a salesperson or broker. The salesperson or broker may use your email address, telephone number, and all of the information you submit in order to provide you with guidance, suggestions and service in your efforts to either sell or buy real estate.

CREA collects the emails provided through the "Contact Us" feature of this website, so CREA can respond to your questions or suggestions. CREA also collects emails sent through the website, including the “Email REALTOR®, “Email a Friend”, and “Email Office" features, for security purposes, to allow the recipient brokers and salespersons to view your email, to send you communications you have opted-in to receive, and for management of your website account.

If you provide your email it may also be used to facilitate Interest-based advertising. See Privacy Policies Applicable to all CREA Sites for more information.

Is there anything else I should be aware of?

Yes! Don’t forget that CREA’s General Privacy Policies and Privacy Policies Applicable to all CREA Sites also apply to REALTOR.ca. They describe, among other things:

  • How CREA responds to law enforcement requests
  • CREA’s Cookie Policy
  • CREA’s Interest-Based Advertising/Behavioral Advertising policy
  • Other technical stuff, such as how CREA websites use surveys in relation to your Personal Information.

Click on the General Privacy Policies or Privacy Policies Applicable to all CREA Sites links to find out more.