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The Art of Conversation: Tips for Building Meaningful Relationships with Your Clients

By Sarah O'Neill
/ 2 minute read

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While we might be living in a digital age, a career in real estate is still personal.

Buyers and sellers depend on REALTORS® to not only guide, inform, and advise, but to assure and reassure during an emotional time—likely the largest transaction of their lives. Succeeding as a REALTOR® requires a strong knack for connection. The ability to build trust. A commitment to immersing yourself in a client’s vision so you can help them achieve it.

In short, you need to communicate. <\/p>\n\n\n\n

On Episode 28 of REAL TIME<\/strong>, we’re joined by James Duthie<\/a>, one of Canada’s favourite sportscasters, to explore one of the most personal tools of the real estate trade: conversation.<\/p>\n\n\n\n

\"James<\/figure>\n\n\n\n
Listen now<\/a><\/div>\n\n\n\n

Hear Duthie’s approach to sparking meaningful conversations at work and in life, with examples from throughout his career (the good and <\/em>bad). Duthie also tells us how he got his start in sports broadcasting and how he developed his interviewing skills.<\/p>\n\n\n\n

How can REALTORS® better connect with their clients and prospective clients on a personal level? How can they find common ground to instill trust? What questions should they ask and not ask? And how can they become better listeners? <\/p>\n\n\n\n

“I\nthink that’s probably the most critical thing, not only in interviews but in\nany sort of conversation. Listening,” explains Duthie.<\/p>\n\n\n\n

“Active listening to me is engaged listening as much as\nanything else. The biggest sign of engagement is eye contact.”<\/p>\n\n\n\n

More REAL TIME Episodes:<\/h2>\n\n\n\n